Privacy Policy

Privacy Notice​

At Radiotherapy, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use and protect your personal data when you visit our website www.radiotherapy.org.uk, and your rights under the UK General Data Protection Regulation (GDPR). We may update this Privacy Notice when needed, so please check back for the most recent version.

If you have any questions regarding this Privacy Notice or how we use your data you can contact us by

Email: info@radiotherapy.org.uk

Registered address: Radiotherapy UK, 4 Abbotsbury House, London W14 8EN.

Who we are

We’re Radiotherapy UK, the UK’s only charity dedicated to improving radiotherapy treatment.  We believe that everyone in the country – no matter who they are or where they live – should have access to the best radiotherapy treatment available. We campaign for world-class radiotherapy services and solutions to the cancer backlog (#CatchupwithCancer) and support patients and the radiotherapy workforce with information and advocacy.

Radiotherapy UK is a registered charity (no. 1135902).

ICO registration number ZA400702

How we collect data

We collect data in the following ways;

  • When provided to us directly through contact forms or newsletter sign ups
  • Through automated technologies such as cookies and server logs.

What data we collect 

We may collect and process the following types of personal data:

  • Identity data: name, title, company
  • Contact data: email address, phone number
  • Technical data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage data: information about how you use our website
  • Marketing and Communications data: preferences in receiving marketing from us. 

How we use your data 

We use your data to:

  • Respond to your enquiries
  • Provide you with requested information
  • Improve our website and services
  • Support our fundraising activities
  • Send you marketing communications, if you’ve opted in.

We process your data based on one or more of the following lawful grounds;

  • Consent: for example, when you subscribe to our newsletter
  • Legitimate Interest: such as understanding how visitors use our website
  • Performance of a contract: where you request information or services
  • Legal obligation: where we are required to comply with laws or regulations.

Sharing your data

We do not sell or rent your data to third parties.  We will not share your data with third parties for their marketing purposes. We may share your data with trusted third-party service providers, agents and other associated organisations who help us operate our website and provide services to you on our behalf (for example to process donations and send you mailings).

These include:

Website hosting providers: Flywheel

Email marketing services: Mailchimp/ Email Your MP

Donations:  GivenGain, Race At Your Pace, JustGiving, Donorbox

Petitions: Change.org

Web Publishing Systems: WordPress

All third parties are required to respect your personal data and process it in accordance with the law.  They are only permitted to process your personal data for specified purposes and in accordance with our instructions.

Just Giving – Comprehensive Privacy Policy v30 | JustGiving

GivenGain – Privacy

Donorbox – Privacy Policy – Donorbox application – ICC – International Chamber of Commerce

Race at your pace – Privacy Policy | Race At Your Pace

WordPress – Privacy – WordPress.org English (UK)

Change.org – Privacy Policy · Change.org

Mailchimp – Mailchimp’s Legal Policies | Mailchimp

International transfer of data

Some of our services providers are based outside the UK or European Economic Area (EEA), such as Mailchimp (USA).  Where this is the case, we ensure appropriate safeguards are in place to protect your personal data, including:

Standard Contractual Clauses (SCC’s) approved by the UK and EU

UK International Data Transfer Agreements (IDTAs)

Cookies

Like many other websites, the Radiotherapy UK website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This Privacy Notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we recommend checking their Privacy Notice.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.  These include:

  • Secure servers and encryption
  • Access controls
  • Regular monitoring and security reviews.

Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.

For example, if you subscribe to our newsletter, your data will be retained for

7 years, or until you unsubscribe.

Your rights

 Under UK GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO) https://ico.org.uk/

Please make a request in writing to info@radiotherapy.org.uk.

Review of this Privacy Notice

We keep this Privacy Notice under regular review. This Privacy Notice was last updated in June 2025.